We want you to be happy and love what you’ve ordered.
We will gladly accept your returns for exchange or credit within 30 days of purchase. Merchandise must be in as-new condition (tags and packaging intact, unused, unworn, unwashed).
Boots may be exchanged or returned only if the soles are unscratched and the boots are in original condition and in original packaging. When trying on boots, be sure to walk in carpeted areas until you are sure that your boots fit correctly.
We will exchange or provide a full refund in the event of the product being faulty. Please read Faulty Returns policy.
Please note, if you rubbed off a crystal or stud, this is considered wear and tear. We can certainly take a look at the damage and give suggestions on how to repair the boots if possible, however Corral Boots Australia is not responsible for repairing the damaged boot caused by normal wear and tear.
‘Sale’ or ‘markdown’ items purchased from the CORRAL Australia Online Shop may only be returned for CORRAL Australia Online Shop credit, provided that the item(s) meet the conditions for full-priced item returns.
Returns, exchanges and cancellations for New Zealand orders will have a $60 AUD charge.